TRAINING AND SUPPORT
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Teleconference Training - Automated Customer Followup!
Once a week Jeff or Bob will host a teleconference training on customer followup. This call will include information on creating and sending mail-merge emails, creating follow-up schedules and scheduling recurring emails for birthdays, anniversaries, ticklers etc.
Day and Time
- Every Monday at 4:00 PM Pacific Time (7 PM Eastern, 6 PM Central, 5 PM Mountain)
Call-In Information
- All participants will be responsible for their own long distance charges.
- The phone number for all training calls is: 218-486-1300.
- The Bridge # for all training calls is: 484604.
PLEASE NOTE: Jeff or Bob will be on the line only as long as there are callers. Calling in after the designated time is fine but you run the risk of missing the call completely if it ends before the allotted time.
Teleconference Training - Ask Jeff and Bob!
Twice a month for 45 minutes you can ask Jeff or Bob anything you want (with regards to the program). This is your chance to ask a question or hear answers to other people's questions. If you're having trouble with the program or just want to do more with it don't miss this opportunity.
Dates and Times
- First Wednesday of each month at 4:00 PM Pacific Time (7 PM Eastern, 6 PM Central, 5 PM Mountain)
- Third Wednesday of each month at 10:00 AM Pacific Time (1 PM Eastern, 12 PM Central, 11 AM Mountain)
Call-In Information
- All participants will be responsible for their own long distance charges.
- The phone number for all training calls is: 218-486-1300.
- The Bridge # for all training calls is: 484604.
PLEASE NOTE: Jeff or Bob will be on the line only as long as there are callers. Calling in after the designated time is fine but you run the risk of missing the call completely if it ends before the allotted time.
Teleconference Training - Get Ready For Tax Time!
MARCH AND APRIL ONLY: Once a month for 45 minutes you can ask Jeff or Bob anything you want about preparing your business taxes in the program.
Dates and Times
- Second Wednesday of each month at 6:00 PM Pacific Time (9 PM Eastern, 8 PM Central, 7 PM Mountain)
Call-In Information
- All participants will be responsible for their own long distance charges.
- The phone number for all training calls is: 218-486-1300.
- The Bridge # for all training calls is: 484604.
PLEASE NOTE: Jeff or Bob will be on the line only as long as there are callers. Calling in after the designated time is fine but you run the risk of missing the call completely if it ends before the allotted time.
Technical Support
Our extensive Knowledgebase is updated frequently and contains general and company-specific information and tips not found in the User Guide or built-in program Help file. |
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See how other direct sellers are using the program to track and grow their business. Submit feature requests. See what's new in the program and at MLM Software Solutions, Inc. |
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The easiest way to guarantee that you always have technical support is to upgrade your program every two years or so when a new version is released. |
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If you own a license to the current version of the program or have read our Technical Support Policy and determined that you are entitled to support, these instructions will explain how to use our Technical Support Center to submit tickets and view our responses. |
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You will need to register and log in before being able to submit a ticket or view our responses. For instructions on how to use our Support Center please click here. |
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Having trouble logging in after registering for support? Check out this article from our Knowledgebase for help changing your browser settings to fix this problem. |
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Private training and one-on-one support sessions are available on a pay-as-you-go basis at the rate of $25 per half hour. MLM Software Solutions will provide a teleconference line for group sessions at no additional charge. |
Other Options
Many times, the fastest and easiest way to find the information you're looking for is simply to press F1, or click on one of the yellow Help buttons in the program. Either of these approaches opens the program's built-in Help file to exactly the section that's most relevant to the screen you're working on.
Your purchase of MLM Easy Money includes free product updates for the current version of the program. Updates typically contain minor feature extensions in addition to bug fixes. |
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| Download a PDF copy of the MLM Easy Money User Guide. |
